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Customer Journey 101: Build Loyalty at Every Stage

  • Iowa Western Community College 2700 College Road Council Bluffs, IA, 51503 United States (map)

Monday, March 31, 2025  10:00 am - 12:00 pm - Council Bluffs Campus - Looft Hall #023
A great customer journey is the roadmap to lasting success. This class teaches business owners how to understand and design every stage of the customer journey—from first impressions to building loyalty. Participants will identify key touchpoints, create a customized journey map for their business, and learn strategies to optimize each stage for a seamless and memorable customer experience.

Start Date: 03/31/25

End Date: 03/31/25

Seats Available: 15

Cost: $79

Location: Iowa Western Community College - Council Bluffs Campus

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